top of page

Mon, Jun 12


Portsmouth Police Department

De-escalation & Communication Strategies

Location: Portsmouth Police Department 3 Junkins Ave. – Portsmouth, NH 03801 Monday June 12, 2023

Registration is closed
See other events
De-escalation & Communication Strategies
De-escalation & Communication Strategies

Time & Location

Jun 12, 2023, 9:00 AM – 4:00 PM EDT

Portsmouth Police Department , 3 Junkins Ave, Portsmouth, NH 03801, USA

About the event

Cost: $170 per student

De-escalation and Communication Strategies is a one-day course that focuses on the objective decision-making processes and essential communication strategies involved in the day-to-day functions of law enforcement and security professionals. The course places an emphasis on de-escalation and the communication skills involved in reducing conflict, specifically in emotionally charged scenarios relating to mental illness and verbal/physical conflict. Additionally, the course will address risk factors and emotional responses that drive decisions in the field. Students will engage in video evaluations and breakout group activities to collaboratively develop problem-solving and communication strategies and skills. While the strategies and tactics can be applied across the board, it should be noted that this is not a crisis intervention course. The course offering includes:

· Officer Qualities and Responsibilities

· Risk Management

· De-escalation Basics and Strategies

· Emotional Responses and Managing Emotions

· Communication Components and Strategies

· Videos

· Break-out Group Activities

· Scenario-based Case Studies

· Practical Application Role Play

To register for this class, visit

For cancellation and refund information, refer to the GSPCC policy on the course submission page

Share this event

bottom of page